As Communities Manager at innocent, Joe tells the story of how the company came to be one of the top three fastest growing companies in the UK. It’s a story that involves entrepreneurial ability, innovation, creativity, original marketing and fruit by the bucket load.
Joe focuses on how innocent has come to be regarded as one of the greatest start ups in the last decade, a business with a reputation for understanding how best to speak to consumers and make them feel valued. He shows the benefits to be gained by always investing in the little things, and always listening to the people that buy your stuff.
Over the years he has spent a great deal of time talking directly to innocent’s consumers across a variety of traditional and emerging contact channels, managing all content for both innocent and This Water’s social media channels. He regularly communicates the things he learns to the wider business to ensure that the consumer’s voice is heard loud and clear, and that their opinions continue to steer business decisions as the company gets bigger.
Joe believes good business needn’t be complicated, and he’s proud to work for a company that continues to listen and learn from its consumers.
Joe McEwan is a keynote speaker who tells the tale of Innocent, from inception to mega-brand.
• customer service
• marketing and branding
“His talk deserved the big applause. I’d rate it higher if I could.” Head of Innovation, Rabobank